FAQ

Q. If I buy multiple minutes on different dates and in different years, how do I remember them all, when I want to look them up on the site?
A. Not a problem, because each time that you sign in, you will see the list of your minutes and you just click on the ones you want to view, edit or add to.

Q. Exactly what do I get for my money?
A. Your exclusive minute in time on the web site, your own page to record pictures and an account of why that time is precious, a certificate that you can print off with your time and date stamp. Your minute is yours forever for a one-off payment of £2.95 (US$5.95, €4.40), no renewal is necessary, no further charges and you can change your page as much or as often as you want to. Each separate minute you buy however, costs another £2.95.

Q. How private is my page on the site?
A. If you tick the 'keep my minute private' box, it is totally secure and accessible by you and by you alone, so no problem with anyone seeing those saucy holiday snaps or your innermost thoughts. You can however, choose to make it public or to share your password with friends or family if you so wish - it's your choice.

Q. How do I know that the website will keep going?
A. We guarantee that the site will continue to be active for at least five years, but it is intended to be permanent. In the event that e-minutes are unable for any reason to maintain the site in the future, provision will be made for its continuation with another owner or service provider and time purchasers will be notified accordingly.

Q. If I don't know my time of birth, how can I find out? 

A. It is not a requirement to record the time of birth, unless twins or multiple births, at official registries. However, usually your mother will be able to tell you, if she is still alive. Otherwise, the maternity unit at the hospital in which you were born might have a record.